Why are the best Talent practitioners fixated on teams? It’s a complex question with a very simple answer: because everybody works on one.
If the work at your company is done by employees who have no interaction and use no collaboration, you can stop reading here. But somehow, I think that’s unlikely.
The problem with teams today isn’t how the work happens on them – it’s that we can’t see the teams where the work happens, at all. More and more, our employees are working on teams that aren’t defined by vertical boxes on an org chart.
Most work today – from nursing, to hospitality, to manufacturing, to tech – comes from teams that are dynamic, agile, and cross-functional. Employees come together across multiple departments to get the work done.
Most of the work happens on these kinds of teams, yet they are invisible to HR. And most of what we do to improve performance is deployed against the vertical org chart kind of teams, not the real dynamic teams where the work is actually happening.
Which means that the work is happening in one way, but everything we do to improve the work happens in another. See the problem?
Maybe HR shouldn’t be the source of truth for what teams make up your organization. Maybe that should come from the team leaders, the ones actually collaborating in and across these teams to get the work done.
So the first thing you have to do to get Talent Activation is to let the team leaders tell you what the teams are – because if you’re trying to create better work through the teams on your org chart, you’re missing the work.